For NGOs & humanitarian teams

Information is aid. Only if people can understand it.

Registration steps, health guidance and rights information help only in a language people actually understand — often one that commercial vendors rarely staff. Octavia makes it practical to produce the same message in the languages a programme serves, with community review built in where machine coverage is weaker.

  • 60+ languages
  • One upload, every format
  • Review before anything ships
60+Studio-quality languages
1Upload, every output
~4sSubtitles for a 10-hour video
100%Reviewable before export
The problem

What gets in the way

The specific reasons this content usually stays in one language.

The languages that matter are rarely priced

Communities served speak languages commercial vendors seldom cover, and the few that do are priced for marketing budgets, not programme budgets.

Field conditions decide the format

Information passed along messaging apps on basic phones and patchy connections has to work as a short clip or a voice note, not a polished film.

Footage of people in crisis is sensitive

Beneficiary testimony carries consent, safety and dignity obligations that do not disappear when the video is translated for a donor audience.

Capabilities

What Octavia does about it

The parts of the platform that matter for this work, rather than the full feature list.

One message, many communities

Produce the same approved guidance in each language a programme serves, rather than only the two or three a budget used to allow.

Audio for people who do not read

Translated voice-over and subtitle-to-audio, so guidance works for low-literacy audiences and can travel as an audio file.

Terms agreed once

A locked glossary for the programme’s vocabulary — services, entitlements, place names, health terms — settled with community translators and reused.

Community review before release

Transcript and translation are editable and approvable before audio is generated, so a native speaker from the community corrects it first.

Testimony in the speaker’s own voice

Subtitle beneficiaries rather than re-voicing them, keeping their words their own and avoiding a synthetic voice they never agreed to.

Donor content in donor languages

Field reports and appeals voiced for supporters in each fundraising market, with the location sound kept under the new narration.

Workflow

How it runs

Four steps from the file you already have to every language you need.

Step 01

Start from approved source

Guidance already signed off by the programme or technical lead, written in plain language.

Step 02

Agree the terms

Build the glossary with community translators, so entitlements and health terms match the words people actually use.

Step 03

Review with native speakers

A speaker from the community checks each translation before any audio is produced — essential in lower-resource languages.

Step 04

Share through the right channel

Audio, subtitled video and transcripts for the channels people already use, from messaging apps to community screenings.

Deliverables

What you get back

One upload in, every format you need to publish out.

Translated guidance video Audio-only versions Subtitled testimony Transcripts Donor appeal versions Translated captions
FAQ

Questions worth asking

Including the ones where the honest answer is a limitation.

How good is it in lower-resource languages?

It varies, and we would rather be plain about that. Quality is strongest in widely spoken languages and weaker where there is less training data, strong regional dialect or frequent code-switching. Before committing a programme, run a short sample in each target language past a native speaker from the community you serve. Where the sample is weak, use Octavia for transcription and a first draft, and let a human translator finish.

What about consent for beneficiary footage?

Consent to be filmed is not consent to be shown in new markets, and it is never consent to a synthetic voice. Check what each contributor agreed to before a clip is localized for donors, prefer subtitles over re-voicing, and remove anything that could identify someone at risk — a translated video travels further than the original. Retention settings and role-based access help limit who can reach raw field material.

Should life-saving guidance be machine-translated?

Only with human review. Health, protection and safety messages should be checked by a qualified native speaker — and ideally the technical lead for that sector — before release. The realistic gain is coverage and speed: a reviewed version in many languages rather than a perfect one in two. Prepare and approve core messages in advance, so they exist before the moment they are needed.

Where should a small team start?

With content you already produce but cannot afford to localize: orientation videos, service explainers, rights information, staff and volunteer training. The cost that does not go away is human review, so budget for community reviewers before anything else. Donor-facing material is often the easiest first project, because a mistake there carries the least risk to the people you serve.

Further reading

Go deeper

Practical guides from the Octavia editorial team.

Reach the people the programme is for.

Start with one orientation video in the two languages your field team is asked about most, and have community reviewers check it.